We're excited to support you in telling the story of your program, event, or initiative! Please review all resources available to successfully market and/or communicate your program, event, or initiative.

    Links to access marketing and communication tools

    Schedules and Reservations

    Schedule updates:

    • Submit group exercise schedule updates two weeks in advance (example: submit updates October 16 to go live November 1) and aquatics schedule updates three weeks in advance (example: submit updates October 9 to go live November 1)
    • Update shared Group Exercise Schedule on Teams or Aquatics Schedule on Teams using instructions on the spreadsheet (direct access: Teams\Marketing and Communications\Schedules and Reservations)
    • For single class adjustments, submit a Marketing and Communications Request and select Schedules and Reservations Support
    • For last-minute class cancellations (less than one business day notice), click the Marketing and Communications Request Form below and select Emergency Communication Request.

    Reservations support:

    • If you're experiencing an issue with reservations (AppointmentPlus), click the Marketing and Communications Request Form below and select Schedules and Reservations Support (staff use only).
    • You may refer members to the YMCA Reservations Help form (direct access to form:
    • All inquiries from staff and members will be responded to within one business day.


    Toolkit and tutorials available on Y University

    • Promoting your program training
    • How To: Request access to marketing and communications tools
    • How To: Create and submit a digital slide ​
    • How To: Post on social media ​
    • How To: Create a QR code (the digital translation of a touchcard!)
    • How To: Create a flyer with a QR code ​
    • How To: Create an icon and add it to your print materials 
    • Using our social media tool to schedule posts and engage with your social audience
    • Create digital slides
    • Create print materials

    Use the marketing and communications request form below for support in the following ways:

    • Request access to tools for social media, print materials, form creation, and more. 
    • Request support to develop a comprehensive marketing and communications plan and materials. 
    • Request immediate support for a marketing and communications emergency.