New Operations As Of January 11

Are indoor workouts available?

Yes. We are thrilled to offer indoor workouts within the new guidelines.

  • Capacity is dependent on room space and identified in each area
  • One reservation allows 45 minutes of workout time per household
  • There are two maximum reservations per day

Visit our indoor reservation page to learn more about offerings at your community center and reserve time.

Will Outdoor workouts still be available?

Yes, check out more on outdoor workouts:

  • Maximum capacity is dependent on center location and space
  • One reservation allows one hour of workout time for one person, not per household
  • There are two maximum reservations per day

Visit our outdoor reservation page to learn more about offerings at your community center and reserve time.

What's new with Outdoor group exercise classes?

The maximum capacity for outdoor group exercise classes at one time is 20 members with one instructor and pods of 5 members with social distancing and masks required.

Visit our outdoor reservation page to learn more about offerings at your community center and reserve time.

What are operating hours?
  • Monday-Friday | 6am-7pm
  • Saturday | 7am-1pm
  • Sunday | closed

We will continue to evaluate operating hours as we move forward.

What is available to me as a member with the new restrictions effective January 11?
  • Indoor and outdoor group exercise classes will be available by reservation.
  • Indoor and outdoor workouts are available with a reservation.
  • Youth arts, gymnastics, and swim lessons are available both in-person and virtually. More specific information is available, ymcapkc.org/youth.
  • Aquatics centers remain open for lap swimming, water aerobics, and recreational swim.
  • YMCA Child Care and YMCA Camp Seymour Scholars remain open to provide distance learning support to more than 600 students every day.
  • YMCA Camp Seymour Outdoor Adventures will continue with one family per activity.
  • Y on the Fly will continue serving middle school students with academic support and family resources in the Tacoma and Lakewood community.
Why are you still charging full rate for my membership with limited offerings and capacity?

We hope all Y members stay healthy during this time. Your Y membership will remain active so you can continue to enjoy indoor and outdoor workout opportunities, the pool, outdoor adventures at Camp Seymour, and virtual classes, but you may apply for a Y Experience Scholarship or place your membership on hold at no cost.

Is the pool open?

Yes, the main pools at our eight open community centers are open for lap lane reservations. You can view availability and make one 45-minute lap lane reservation, per member, per day on our reservations page.

Our instruction pools are not currently available. We will keep members informed through our website, email, mobile app, and social media.

Tacoma Center YMCA Is Now Open For Lap Swim

Currently, only the pool is open at the Tacoma Center Y from 6-9:30am.

Are masks required at the Y?

We are operating in compliance with all government guidelines to maintain a healthy environment for everyone. The statewide order now requires individuals to wear a face-covering for all indoor and outdoor activities.

If you do not wish to wear a mask or are unable to we invite you to join us virtually, ymcapkc.org/virtual.

DOES THE Y HAVE A COVID-19 VACCINE POLICY OR PRACTICE?

While this has become a discussion within our organization’s leadership, we do not have a vaccine practice in place as of yet. While we learn more and develop a vaccine practice we ask that our members continue to adhere to our preventative measures to include health screening, mask use, and social distancing.

 

Aquatics Information

Why are you offering split lap lane swimming with the new state restrictions?

State guidelines allowed for a shift in aquatics programming and those guidelines were not reversed in the latest set of restrictions.

Lap swimming is a popular and important part of our Y and double occupancy allows us to better meet the demand of our members.

Where can I change after swimming?

Showers are available for cleansing prior to entering the pool, consistent with health department guidelines for swimming. After swimming, you may change in a restroom stall or towel off on the pool deck in your swimsuit. We understand this is not ideal and will reopen locker rooms and shower when state guidelines allow.

Can my child attend water aerobics?

We recommend teens and adults ages 15 and older for water aerobics. Youth ages 8-14 may join but must be able to pass a lap swim test and be continuously lap swimming to reserve a lane.

How are you managing air quality?

We’ve had preventative maintenance completed on the systems, including filter replacement, at all community centers. We’ve also adjusted controls for additional outside air where possible.

 

Masks and Safety

Are masks required at the Y?

We are operating in compliance with all government guidelines to maintain a healthy environment for everyone. The statewide order now requires individuals to wear a face covering for all indoor and outdoor activities.

If you do not wish to wear a mask or are unable to we invite you to join us virtually, ymcapkc.org/virtual.

Thank you for thinking about high-risk populations, but I'm concerned about the exerciser next to me. How will you control that?

We are following guidelines from the governor’s office, which includes physical distancing, closing equipment to ensure proper distance, and signage to encourage distancing throughout every area of the facility.

If I'm in the Y with my household members, am I required to keep 6' of distance from them?

While our equipment and spaces are designed to support social distancing, we understand that households will likely be participating in activities together. However, we ask that areas and spaces are not altered to do so.

 

Reservations and Virtual Classes

Will reservations be required to visit the Y?

Yes, reservations for specific programs (indoor and outdoor workouts and group exercise classes, lap swim, and water aerobics) will still be necessary.

 

 

Do you have group exercise classes?

We are currently offering virtual classes every day!

Yes, group exercise class offerings are available at your local Y. You can review the class schedule and make your reservations. Classes will be limited to five to ten members depending on location. 

Will I get reimbursed if I can’t get in because of the reservation system?

We expect we'll have the capacity to serve members at their desired activity level, but we'll rely on your feedback to ensure our plan is working! If you determine we cannot serve you well in this season we can support with an extended hold.

Is there a time limit for how long I can exercise inside the Y after making a reservation? Can I make back-to-back reservations?

Our initial plan is to offer household reservations in 45-minute increments. A household can reserve up to two hours per day for up to two weeks in advance. We will have a feedback tool available and will encourage you to share how the reservations are going for you.

How many lap lane reservations can I make per day?

To ensure that we can best serve we ask that only one lap lane reservation, per member, per day is made.

What If I Need Help Making A Reservation?

Please fill out our YMCA Reservations Help form for assistance.

Why am I unable to view my visit and group exercise class reservations?

Currently reservations are only visible within our appointment system at the time they are made. Please refer to your reservation confirmation email for complete details and how to make changes to your reservation.

How do I cancel or reschedule my visit or group exercise class reservation?

Please refer to your reservation confirmation email and use the "click here to cancel or reschedule" link to make changes to your reservation.

Do you have outdoor exercise opportunities?

Yes! We currently have group exercise and individual workout opportunities. You can view offerings and make a reservation ymcapkc.org/reserve.

 

Courts and Facility Access

Will Child Watch open when the building reopens?

In alignment with state guidelines Child Watch is not a service we will be able to provide initially. Knowing how important this benefit is to our Y community we will continue to follow the guidelines and provide Child Watch just as soon as we are able to.

Will I be charged for Child Watch if it’s not open?

No, we will not resume charges for Child Watch or towels when we reopen since those services are not available. Once these services are available you will have the opportunity to sign up, if interested.

Will I be able to play court sports like basketball and racquetball when the Y reopens?

Based on state guidelines we will not be able to offer our court sports activities.

We will keep members informed through our website, email, mobile app and social media as this changes.

Are the indoor tracks available for use?

Yes, our indoor tracks are available and accessible with an indoor workout reservation.

Are strollers allowed on the indoor track?

Yes! Members with strollers are welcome walk, jog, or run on our community center indoor tracks. Find what amenities are available to members.

 

Program Updates

Is child care available for families at this time?

Is child care available for families at this time? We are offering child care and distance learning support at local schools and YMCA Camp Seymour to anyone who needs it at an affordable price. Visit Child Care to find a school or Seymour Scholars.

Are youth programs available?

Yes, we are thrilled to offer youth programs both in-person and virtually.  You can learn more at ymcapkc.org/youth.

 

Membership

Why are you still charging full rate for my membership with limited offerings and capacity?

We hope all Y members stay healthy during this time. Your Y membership will remain active so you can continue to enjoy indoor and outdoor workout opportunities, the pool, outdoor adventures at Camp Seymour, and virtual classes, but you may apply for a Y Experience Scholarship or place your membership on hold at no cost.

Why do I have to sign a new membership waiver?

As many things have changed as a result of COVID-19, our membership waiver has been updated to reflect changes regarding member health and safety. If you have any questions or concerns after reviewing the waiver, please contact us at membership@ymcapkc.org

What if I want to extend my hold after the new restrictions are lifted?

Thanks for your question. We understand that you may not be ready to restart your membership when the Y reopens. We would be happy to place your account on hold for up to six months at no charge. You can start your hold at no cost at https://form.jotform.com/200725801761147.

Is the Names Y project still happening?

We are beyond grateful to everyone who has made significant progress on the Names Family YMCA over the past two years! We continue to move forward and will have a better understanding of the impact of COVID-19 on the timeline later this year. We look forward to opening the new facility.

Are the Camp Seymour outdoor experience opportunities included in my membership?

Yes! We are thrilled to offer this added value to our Y members. You can review activities, availability, and make your reservation today. 

Are the Y Virtual Arts classes included in my membership?

Yes! We are thrilled to offer these classes to our Y members. You can review classes and sign up today. 

We are experiencing some financial difficulties this season. Does the Y offer any support?

We never want cost to be a reason for you and your family to not receive the benefits of a Y membership. Y Experience Scholarships help remove the financial barriers to accessing YMCA community centers, programs, and services. 

Scholarships are provided based on household income and special circumstances. Please complete the application online and Y staff member will contact you soon.

Will the Y still accommodate guests, AWAY, and nationwide Y members?

At this time, we are offering our community centers and programs only to those who have a membership with the YMCA of Pierce and Kitsap Counties.

To prevent the spread of COVID-19, the YMCA of Pierce and Kitsap Counties and neighboring Ys are asking members to use only the locations in the county in which they have their YMCA membership. For example, if your YMCA membership is based at the Gordon Family YMCA in Sumner, please only use YMCA locations in Pierce County.