Thank you for your continued loyalty to the YMCA of Pierce and Kitsap Counties. We are providing the following Frequently Asked Questions (FAQs) for you to dig into the details and help you better understand the new benefits and adjustments coming to your membership. If you have questions, please write to firstname.lastname@example.org.
Find Your Membership's New Benefit FAQs
Q: When will the fee increase go into effect?
A: Your membership rate will change effective October 1.
Q: Are you expanding programming or hours of operation with the fee increase?
A: We are excited to announce we are expanding our hours of operations effective October 1. We will open on Sundays from 9:00am to 1:00pm and will extend Saturdays by an hour from 7:00 am to 6:00pm.
Q: What is priority registration and when will it be available? What other youth programs will be added?
A: We will launch priority registration in 2023 for youth who attend 90% of their swim lesson or gymnastics offerings. Additionally, we are removing the one land, one aquatic-based class registration restriction. Lastly, we are excited to re-introduce Home School PE in Winter I and will add Skills and Drills in the Fall 2 session.
Q: Why is the YMCA of Pierce and Kitsap Counties (YMCAPKC) adjusting fees?
A: The increased costs for overhead, supplies, maintenance, in addition to the operational roadmap to add more programs and staff—along with the need to stay competitive in the labor market—provided a forecast that required this move. We also want to keep up with expectations that members have for quality programming and clean and spacious state-of-the-art community centers, and we are also expanding hours and investing in membership experience improvements.
Q: When was the last time YMCAPKC made fee adjustments?
A: The YMCA last adjusted fees in 2019. On average, monthly fees are increased by only $1 per year (2020, 2021, 2022, and 2023), as we will guarantee no increase for 2023.
Q: Under what circumstances is a join fee charged?
A: A join fee will be assessed for new members and for accounts that have been inactive for 30 days or greater. The First Adult (18+) on the membership will have a join fee of $75 (formerly $100). Any additional adults (18+) in the household will have a join fee of $50 each. If you qualify for a scholarship, we will reduce your join fee by 50%.
Q: What is YMCA360 and how do I access the site?
A: Experience the Y like never before. YMCA360 is a streaming platform, included in your YMCA membership, where you can access your favorite programs, classes, and instructors. Anywhere. Anytime. To access the virtual platform, visit https://ymca360.org/ and follow the prompts. You can also access YMCA360 content through our in-center, in-studio devices.
Q: What is the Virtual+ membership and how does it work?
A: Starting October 1, a Virtual+ membership provides access to the YMCA360, a streaming platform in which you can access your favorite programs, classes, and instructors. Anywhere. Anytime. Additionally, Virtual+ members can access the Y once each month to attend a group exercise class with a favorite instructor, take a swim in the pool, hop on a treadmill, and lift some weights. To access the virtual platform, visit https://ymca360.org/ and follow the prompts. There is no join fee associated with this membership. This membership is not eligible for nationwide reciprocity access, scholarship support, and cannot be placed on hold.